The inspection recognised Rogerstone House as a high-performing residential care home that provides specialist support for adults with complex needs. The CIW praised the service for being highly effective and creative in helping people to meet their personal wellbeing goals.
What the CIW Said About Rogerstone House:
- “The culture and primary concern of the outstanding team members is to ensure the best quality of life for people supported.”
- “Staff provide quality, personalised, outcome-based care where people are at the heart of decision making.”
- “People live in a consistently well-maintained, uplifting environment.”
- “There is a highly effective leadership and management team.”
Feedback from Families and Professionals:
“It’s a great place, staff are excellent, they communicate with us very well.” — Family member
“Staff have a lovely rapport with people and support people, incorporating our recommendations.” — Health and social care professional
Word from Our Leaders:
Zak Houlahan, Chief Executive at Achieve together, said:
“Thank you everyone for working towards such a positive outcome. This result demonstrates your commitment and determination to deliver quality of life care to the people we support.”
Ann-Marie Harris, Area Manager, added:
“To achieve excellence across the board is outstanding. The team has worked really hard to get to this point and I could not be prouder.”
Bobbie Poole, Registered Home Manager, shared:
“We come to work each day to ensure that the people we support are able to live a safe, happy life — and this inspection result reinforces that we are doing just that. Thank you to the great team I have!”
About Rogerstone House
Rogerstone House is a specialist residential care home in Newport, supporting adults with learning disabilities, autism, and complex health needs. Our experienced team provides person-centred support that empowers individuals to live happy, fulfilling lives in a warm, inclusive environment.
To learn more about Rogerstone House and other high-quality residential care homes in Wales, visit our Care Services page.
