Our quality promise & safeguarding
Safe. Supported. Always respected.
When you choose Achieve together, you're choosing a team that puts safety, dignity and quality of life first. Every day, in every home, our focus is on supporting people to be safe, happy, and living their best life.
High standards, built around people
Our Quality Assurance Framework is all about improving people’s lives. It’s how we check that:
- Every person is safe and well
- Support is coproduced, personalised, respectful and empowering
- Our teams have the training and tools they need
- Feedback from people supported, families and professionals leads to real change
We carry out regular reviews and always welcome input from families.
Protecting people. Promoting dignity.
We take safeguarding seriously. All our teams are trained to:
Our Quality and Specialist Support Teams support every home and service with expert guidance and oversight.
Your voice helps us improve
We work in partnership with families to make sure support is always improving.
The Family Quality Checker and Consultation Group is a new means of ensuring the voice of families is present across Achieve together. Our annual Family Survey is one of the key ways we listen, learn and grow.
Regular checks. Honest feedback. Constant improvement.
We are regulated by the Care Quality Commission (CQC) in England and Care Inspectorate Wales (CIW) – and many of our homes and services are rated Good or Outstanding.
But we don’t stop there. We go beyond regulation by:
Let’s talk about quality, safety and your peace of mind
Whether you're looking for support now or planning ahead, our team is happy to explain how we make sure every service stays safe, consistent and person-led.