Meet Jason
In July 2025, following changes to Jason’s health needs, he moved into Whitehatch, having previously lived at Overhill. Jason was first diagnosed with Motor Neurone Disease while in hospital and was later confirmed to have Corticobasal Degeneration.
When Jason arrived, he needed time to settle and build trust with the team. Previous experiences, including his clothes going missing in hospital and falls from his bed, had contributed to his anxieties around personal care, changing clothes, sleeping, spending time with others, eating cooked meals and going outside. The team focused on gentle reassurance, consistency and person-centred support, helping Jason feel safe and understood.
First Steps
Jason’s first few months at Whitehatch focused on getting to know him, building trust and understanding the routines that helped him feel comfortable. He struggled at first and experienced both good and difficult days, so the team took time to learn what mattered to Jason and how he preferred to be supported.
At times, Jason found it difficult when support did not feel familiar or when things were not where he expected them to be. The team understood that these feelings stemmed from past experiences and worked closely with Jason to offer reassurance, patience and consistency. They gave him space when he needed it and introduced clear guidance around washing and personal care.
The physio team also supported Jason with equipment, including a commode, wheelchair and Sara Stedy, helping him stay safe and build confidence with daily routines.
Ongoing support
Jason’s ongoing support has focused on helping him feel more comfortable, confident and involved in daily life. A medication review has supported his anxiety and pain management, while the team continues to offer reassurance about personal care. Jason now lets the team know when he needs to get changed, feels more comfortable with support when washing and is happy to let the team know when he is ready to use the Sara Stedy.
The team have also supported Jason to feel reassured about his clothes by explaining when they will be washed and returned, helping to reduce his anxiety around them going missing. With the introduction of a newer wheelchair and support from the physio team, Jason is going out more and enjoying shopping, walks and a recent visit to Horley FC.
Jason’s Progress
Building trust with the team has had a positive impact on Jason’s life. He is now more comfortable accepting support, which has helped him feel safer and more confident in his daily routines.
Jason has also made progress with personal care, supporting his overall health and wellbeing. As his confidence has grown, he is spending more time out and about, enjoying more of the things he likes.
Looking to the Future
Looking ahead, Jason is excited to make the most of his new wheelchair and spend more time out and about. He is hoping to try an adapted bike ride, where his wheelchair can be safely attached, giving him the chance to enjoy a new experience. Jason would also like to do more baking, which will support his independence and help him continue building daily living skills. With the team’s support, Jason is becoming more comfortable receiving support with his personal hygiene, which is helping his health and wellbeing. In the future, Jason would also like to have a girlfriend and live in a house near his mum and dad.
Jason’s Thoughts:
“When someone comes to check on me in the morning, I like it when they ask me what I want for breakfast”.
Support worker’s thoughts:
“Jason now lets us know when he needs support with his personal hygiene, which is a really positive step forward. I’m so proud of Jason and how far he has come since he first arrived at Whitehatch”.
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