Recognised for Outstanding Care
Inspectors praised our dedicated team for fostering a safe, inclusive, and person-centred environment where the people we support are empowered to make choices and shape their own care.
At Mellieha, we provide specialist support for individuals with complex needs, including autism, dementia, learning disabilities, mental health conditions, and more. Additionally, our trained Dialectical Behaviour Therapy (DBT) Champions deliver DBT to help people develop coping skills, manage emotions, and confidently navigate change.
Key Highlights from the CQC Report
✅ Safe staffing levels
✅ Strong governance and clear systems
✅ Person-centred, holistic assessments
✅ Meaningful involvement of those we support in decisions about their care
Heartfelt Feedback from Our Residents
Our rating is made even more special by the incredible feedback from the people living at Mellieha:
💬 “It couldn’t be better here, it’s top notch.”
💬 “It is well run, good communication, and the staff are well trained — I would recommend it.”
A Well-Deserved Celebration
A huge congratulations to Lisa and the entire Mellieha team for this outstanding achievement!
Zak Houlahan, CEO, shared his appreciation: “This result reflects the dedication, hard work, and true compassion the team shows every single day. It’s a fantastic achievement — well done, everyone!”
Jennifer Jameson, Head of Area Operations, echoed the sentiment:
“I’m so pleased the CQC recognised the excellent care being delivered — and even more delighted to see how positive the people we support feel about the service they receive.”
This achievement is a testament to the hard work and commitment of everyone at Mellieha and across Achieve together. Let’s celebrate this success and continue making a positive difference every day