Helen is the Home Manager for our Homeleigh. Helen has a wealth of experience in the social care sector and has supported people from all backgrounds. Helen has enjoyed supporting people with extremely complex behaviours, as well as those who are more independent. For Helen, the priority no matter what the person’s situation or circumstance is that they receive the person-centered and tailored support they require to ensure they are best positioned to achieve their individual goals in life.
Why did you get into the social care sector?
Working within the social care sector has always meant a lot to me. It makes me feel as though I am able to give something back to the world. I love supporting people to achieve their goals in life.
What are you most looking forward to at Homeleigh?
I am incredibly passionate about the work I do and my role. I understand that we work within people’s homes and it is vitally important that we put this at the forefront of everything we do. I am really looking forward to implementing this ethos at Homeleigh, and cannot wait to welcome people to make this their new home. It is really important to me that I match the right people to the right homes so that people supported are happy and fulfilled. I make sure when accepting people to the home that they are a good mix with people who currently live there. The team is a crucial part of this process, and together we make this happen.
I am also excited for Homeleigh to be redecorated, I feel this will really enhance the home for people living here. We are also planning on having the communal garden landscaped which will provide a peaceful communal area for people to socialise in. I really feel making communal spaces within homes as comfortable as possible helps people to integrate with each other in the home.
What do you enjoy most about your role?
For me, the most enjoyable element of my role is watching people succeed and achieve their goals in life. To make sure they are happy and fulfilled in all aspects of their life. I always ensure I am available to speak with so people supported always can be heard. This is what makes people’s support truly person centred.
What do you see as the challenges?
I think any role within any sector will always present challenges, it’s just about how you overcome them. The pandemic presented some unique challenges that my team and I had to navigate through to ensure people we support were happy and fulfilled. The pandemic has left a long-lasting effect, but as a team, we are slowly supporting people to get back to ‘normal’. We are encouraging people to get back out into the world and enjoy the things they used to, and reconnect with people and family.
What motivates you?
People we support are my motivators. To see them smile and be happy. To achieve their goals no matter how big or small. In this role, you really do make a positive difference in people’s lives.
What has been your greatest achievement with those you support?
I think my biggest achievement would be when I supported somebody to adapt their home to ensure it was suitable for their disability and needs. For example we installed a height adjustable kitchen that could be levered up or down. This really made a huge positive difference to this person’s life, and since they have been become more independent. The family was involved in the whole process which really made this special.
How do you work with family members and relatives?
Everybody we support has a different background and story, so it’s hard to implement a blanket approach with family members. If people we support wish to have their family involved we work very closely with the family to keep them up to date with what is happening in their loved ones’ life and to also obtain a real understanding of what their loved ones want and need to ensure they are living their life to the fullest.
How do you get the best out of your team?
Transparency is really important to me. Not only am I available to speak with people supported, but also for my team. I have an open door policy; unless I am in meetings and make myself available to them. I am very approachable and good at listening.
I hold regular sessions with team members in which they are able to voice their feelings, opinions, and suggestions. In taking this approach I hope to inspire my team to always be open and honest.
How do you motivate and inspire your team?
I do not ask anyone to do anything that I wouldn’t be able to do myself and I lead by example.
What are your hobbies/interests outside of work?
Outside of work I love to spend time with my family, friends, and animals. For relaxation, I enjoy holidays, walking, reading, photography, and art.
Find out more
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